Q: Do you offer refunds?
A: No, there’s too much involved in creating a custom-tailored experience for you. The moment your booking comes in, we’re off and running. You may transfer your ticket to someone else for $150 fee, however they’d have to keep your exact class schedule.
Q: I have dietary restrictions
A: Likely, it's no problem! Please email us at [email protected]
and we’ll be happy to help.
Q: Can you put my chosen name on my badge?
A: Absolutely! Please email [email protected]
with your details and we’d be happy to take care of that for you.
Q: Oops! I accidentally registered for two of the same class.
A: We’re all human and mistakes can occur. Our staff will be switching your registration for you automatically. If you have a preference or special request regarding which class we switch you to, you’re welcome to email us at [email protected]
, but we cannot guarantee your request will work out.
Q: I'd love a roommate to split costs with!
A: Please see this post on Facebook to find others in the same situation: https://www.facebook.com/groups/thislittlepigment/permalink/1145496359455306/
Q: Do we get a discount for the resort?
A: Absolutely! Not only are the rooms discounted, but we also get up to 20% off at the spa! Book here: https://book.passkey.com/event/50526565/owner/32023/home?fbclid=IwAR3anRxSlVwp5z4T6Lsp6_SDwAR08jw3U4yuGNgwRd54dp9W6UzELQvSIpM
Q: Can I purchase additional classes for an additional fee?
A: This is not currently an option, as we're committed to ensuring that everyone who attends PourCon is able to register for their 7 classes, but if that changes, we will announce it in the This Little Piggy Facebook group
Q: Can I bring my friend or family with me to the Keynote sessions?
A: No, we are sorry, but PourCon is strictly for ticket holders. That said, Green Valley Ranch Resort is incredibly cool and if your friend or family member would like to come along and gamble, lounge by the pool, and enjoy the spa, they are more than welcome!
Q: Can I just purchase a day pass?
A: No, PourCon is an all-inclusive experience.
Q: Will my class-created items be dry by the time I go home?
A: Some will and some won't. For any pieces that you create and absolutely fall in love with, we will have an option for you to have your piece resined by one of our expert finishers and shipped to you. The cost will depend on the size of your piece and the postage.
Q: Is food included in the ticket price?
A: Each of the 3 days, we will have a Lunch & Learn in the ballroom with our Keynote Speakers, and for these sessions, you will have a fabulously plated meal from the chefs at GVR. In addition, you'll be selecting your dinner for the Wrap Party which is a PAJAMA GALA! <3 Come comfy!! For all other meals, please enjoy any one of the fabulous on-site restaurants, buffets, coffee shops and other fun dining options.
Q: Where should I eat the meals that are not included in the price of PourCon?
A: Green Valley Ranch Resort and the District @ Green Valley Ranch have a MASSIVE list of restaurants, bars and coffee shops to choose from. Grab a new friend or two and go explore. You're going to love it!